Patron Experience Survey
In an effort to better understand the needs and preferences of its patrons, the Oradell Public Library conducted a Patron Experience Survey from January 30 through March 15, 2015. The Board of Trustees created the survey instrument, administered it through SurveyMonkey, and promoted it through news media, social media, library listservs, patron outreach, contests, and on-site signage.
The survey received a total of 304 responses. Of those who participated, 88.16% were Oradell residents, 86.4% were Oradell library cardholders, 20.07% visited the library more than once a week, and 59.21% visited between one and four times per month.
You can view or download the executive summary below:
View Patron Experience Survey – Executive Summary (PDF)
Download the Executive Summary