In an effort to better understand the needs and preferences of its patrons, the Oradell Public Library proactively undertook a Patron Experience Survey from January 30 – March 15, 2015. The Board of Trustees created the survey instrument, administered it through Survey Monkey and publicized it broadly through the news media, social media, library listservs, patron outreach, contests, and on-site signage.
The survey received a total of 304 responses. Of those who participated, 88.16% were Oradell residents; 86.4% were Oradell library cardholders; 20.07% visit the library more than once a week; and 59.21% visit the library between one and four times a month.
See or download the executive summary below.